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“I love my home and its location and I feel grateful that this sort of option is available.”

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Why choose Urban Choices?

With our history in social and affordable housing, Urban Choices' roots lie in helping all Australians find the right place for them. We're not your typical real estate agent. We are agents that understand the complexities of housing affordability in Australia and want to combat the challenges a large proportion of tenants face in the private rental market.

Am I eligible for NRAS through Urban Choices?

The first step is to refer to our Eligibility Check List. If you are eligible you will then need to complete the Application for Housing and send with all required supporting documents to our office for assessment.

Eligibility criteria

  • As a primary applicant, you must be 18 years or over.

  • Your income must be no more than the below maximum limits (including children):

One Adult

Two Adults

Three Adults

Four Adults

Sole Parent with 1 Child

Sole Parent with 2 Children

Sole Parent with 3 Children

Couple with 1 Child

Couple with 2 Children

Couple with 3 Children

Each Additional Child

$49,547.00 per annum

$68,501.00 per annum

$87,455.00 per annum

$106,409.00 per annum

$68,548.00 per annum

$84,983.00 per annum

$101,418.00 per annum

$84,936.00 per annum

$101,371.00 per annum

$117,806.00 per annum

$15,889.00 per annum

  • For all household members to supply 12 months consecutive payslips. If self-employed we require a current tax return statement or profit and loss statement.

  • 12 months of bank statements for all bank accounts held by the applicant

  • Proof of Identity - you will need to provide copies of one Primary ID and two secondary ID from the below.

Primary ID

Drivers licence

Passport (must be current)

Key pass

Birth Certificate (or extract)

Citizenship Documents

Secondary ID

Medicare card

Pension card

Centrelink concession card

Electoral Role Registration

Motor Vehicle Registration

Utility Rates

If you meet the above criteria and are have all of the supporting documentation, then you can apply for housing via our ‘Housing Application Form’.

  • Preparing your property for lease
    Urban Choices will provide you with suggestions on the best way to present your property to the rental return and attract the ideal tenant. Your property manager can also advise you on the likely rental achievable under the current market conditions and market value.
  • Marketing your property
    Effective marketing of your property is an integral part of finding the right tenant. We will develop an advertising and marketing plan on how best to promote your property to potential tenants. We use a number of tools including advertising and marketing products to promote your investment to maximise the property’s potential to attract suitable tenants.
  • Open for inspections
    Our property managers provide a quick response to any enquiries about your property and will organise property inspections for prospective residents.
  • Resident selection
    Securing the most suitable tenant for your property is critical to the success of the tenancy. By cross checking references we will, in consultation with you, find the most suitable resident: occupants who will pay the rent on time and maintain the property to an acceptable standard. You will be offered the opportunity to make a final decision regarding the prospective resident prior to Urban Choices offering the property.
  • Paperwork
    When you have approved a prospective resident, we will arrange for the Residential Tenancy Agreement, lodgement of the bond to the Residential Tenancies Bond Authority, issuing of the keys and condition report on the property, including photos.
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