Peace of mind. From the word go.

 

Our team at Urban Choices Property is totally committed to looking after your investment and we look forward to building a strong relationship with you. We will always strive to deliver excellent property management services for your investment.

What we do before the tenancy...

Preparing your property for lease


Urban Choices will provide you with suggestions on the best way to present your property to the rental return and attract the ideal tenant. Your property manager can

also advise you on the likely rental achievable under the current market conditions

and market value.




Marketing your property


Effective marketing of your property is an integral part of finding the right tenant.

We will develop an advertising and marketing plan on how best to promote your

property to potential tenants.

We use a number of tools including advertising and marketing products to promote

your investment to maximise the property’s potential to attract suitable tenants.




Open for inspections


Our property managers provide a quick response to any enquiries about your property and will organise property inspections for prospective residents.




Resident selection


Securing the most suitable tenant for your property is critical to the success of the tenancy. By cross checking references we will, in consultation with you, find the most suitable resident: occupants who will pay the rent on time and maintain the property to an acceptable standard.

You will be offered the opportunity to make a final decision regarding the prospective resident prior to Urban Choices offering the property.




Paperwork


When you have approved a prospective resident, we will arrange for the Residential Tenancy Agreement, lodgement of the bond to the Residential Tenancies Bond Authority, issuing of the keys and condition report on the property, including photos.





...during the tenancy...

Final inspection


Once the resident has vacated the property, we will carry out a final inspection to ensure that the property has been left in the same condition as at the start of the tenancy, except for fair wear and tear. As the landlord, you are welcome to attend this inspection.




Bond return


After a final inspection of the property, we will determine whether the residents are entitled to a full bond refund or whether any deductions should be made due to cleaning, damage or rental arrears. We always ensure that both tenant and landlord are well informed at all times. If there is no agreement reached between the landlord and the resident, the matter is referred to the Victorian Civil and Administrative Tribunal (VCAT).




Preparing the property for reoccupancy


Once the property is vacant, we will organise any repairs or maintenance that may be required so that your property can be presented in the best way possible. We will give you suggestions on what works are required and will always seek your instructions before any works are carried out.





...after the tenancy.

Final inspection


Once the resident has vacated the property, we will carry out a final inspection to ensure that the property has been left in the same condition as at the start of the tenancy, except for fair wear and tear. As the landlord, you are welcome to attend this inspection.




Bond return


After a final inspection of the property, we will determine whether the residents are entitled to a full bond refund or whether any deductions should be made due to cleaning, damage or rental arrears. We always ensure that both tenant and landlord are well informed at all times. If there is no agreement reached between the landlord and the resident, the matter is referred to the Victorian Civil and Administrative Tribunal (VCAT).




Preparing the property for reoccupancy


Once the property is vacant, we will organise any repairs or maintenance that may be required so that your property can be presented in the best way possible. We will give you suggestions on what works are required and will always seek your instructions before any works are carried out.





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